Managed hosting
A secure shared server
We host the helpdesk on a managed cPanel server limited to a maximum of eight customer installations, with separate accounts, databases, files and SSL.
Capacity-based plans
Chapter Setup · Helpdesk.ai.in
From upload to live desk. One managed setup.
Tell us the industry and the operation. We prepare the support desk, then hand your team a working workspace instead of a blank admin panel.
01 · A prepared installation
The blank panel disappears before your team arrives.
1
Tell us what your business runs on
Share your industry, customer journey, support addresses, departments and the channels your clients already use.
Minute 0 — 20
2
We prepare the desk around your operation
Your logo, colours, forms, queues, roles, SLA rules, knowledge structure and industry language are configured before handover.
Minute 20 — 25
3
Connect the channels and AI
Add your domain, email delivery and optional Claude or ChatGPT key. We test routing, notifications, attachments and security controls.
Minute 25 — 40
4
Your team starts with a working playbook
Staff receive a focused workspace, prepared views and clear permissions. The provider can continue maintaining updates and diagnostics.
The same afternoon
02 · What we need
A simple foundation. A serious support operation.
Domain
A support address
Use a support subdomain such as help.yourdomain.com or a branded helpdesk domain. SSL and routing are checked during setup.
Your domain, your brand
AI key (optional)
Claude or ChatGPT
Bring your own API key if you want AI drafting, answers and configuration assistance. Keys are encrypted and usage is controlled.
Optional, usage-based AI
03 · Sample AI configuration
The assistant starts with your operating language.
| What you tell us | What the assistant proposes | You can refine |
|---|---|---|
| Industry | Hosting, domains, VPS, servers and web development | Add products, brands and escalation rules |
| Tone | Clear, technically accurate and reassuring | Choose a more formal or conversational voice |
| Routing | Hosting, domains, email, development and marketing queues | Assign staff, skills and SLA priorities |
| Escalation | Urgent outages and security incidents reach senior staff | Set triggers, schedules and approval levels |
Ready when you are
All of it. One managed support operation.
Bring your team, channels and knowledge together with Helpdesk.ai.in.