Starter
$25 / month
10 GB allocated space
Solo founder or a small team opening the doors.
- Core ticketing and customer portal
- Knowledge base and live chat
- Provider-managed updates
Chapter Pricing · Helpdesk.ai.in
Priced by hosting scale, not by seats.
Choose the webspace and database capacity your client needs. Upgrade when the operation grows.
Growth
$50 / month
20 GB allocated space
A support team with a real backlog and more history.
- Everything in Starter
- Messaging and workflow automation
- More attachment and database capacity
Most chosen
Business
$100 / month
75 GB allocated space
Multi-department operations with SLAs to keep.
- Everything in Growth
- Advanced AI, reports and approvals
- Priority diagnostics and capacity
Scale
$125 / month
100 GB allocated space
Managed hosting for high-volume support operations.
- Everything in Business
- Maximum listed storage capacity
- Planning for custom integrations
Included in every plan
The plan changes capacity. The product stays complete.
Everyone gets
Every channel
Email, web portal, live chat, SMS and WhatsApp can be brought into one conversation history.
Channel-ready
Everyone gets
AI assistance
Drafts, classification, routing, article help and translation are available when your AI key is connected.
Human approval
Everyone gets
Every portal
Customer Portal, Staff Portal and Administrator with role-based access and department scoping.
Three clear workspaces
Pricing questions
Straight answers before you choose.
Where is the helpdesk hosted?
We host the service on a managed shared server limited to a maximum of eight customer installations. Each customer receives separate account boundaries, database, files, branding and permissions.
Are plans based on users?
No. The listed plans are based on allocated webspace and the associated database and attachment capacity.
Can I start with 10 GB and upgrade later?
Yes. Capacity can be increased as your ticket history, files, knowledge base and messaging usage grow.
Who configures the admin panel?
You tell us the industry and operating model. We prepare the settings, roles, forms and workflows for that environment.
Ready when you are
Choose your capacity and let’s get your desk ready.
Bring your team, channels and knowledge together with Helpdesk.ai.in.